Working at the Barnsley

Barnsley Building Society is an Equal Opportunities employer committed to effectively training and developing all its employees. This is supported by its Investor In People status which has been part of its philosophy since 1997.

Currently the Society employs about 100 staff in permanent and temporary full and part time posts and about 12 On Call support roles. Our philosophy is to promote from the existing workforce wherever possible before recruiting from outside the Society. We advertise job vacancies in the traditional way through local newspapers but interested parties can now log their details direct to Personnel Department via the job link below.

The Society provides a good working environment and conditions within which staff can not only enjoy themselves but also make a contribution to our business. All job roles have a job description which is linked to a points scoring system and used to grade each post.

In broad terms about half of the jobs are based in our Head Office Administration Centre at Permanent Building, Regent Street, Barnsley and half in our 8 Branch Offices. These are based in South Yorkshire (with offices in Barnsley at Cheapside, Cudworth and Wombwell, and in Mexborough, Rotherham and Doncaster); in West Yorkshire (Wakefield) and in Derbyshire (Chesterfield).

Head Office

The jobs here provide administration support for our Branch and Agency Networks and Customers. In addition to the Executive Directors, our jobs structure starts with Administrators rising through Assistants, Managers, Assistant General Managers to General Manager level. The various departments carry out the following work areas -

Accounts and Finance

Prepare financial budgets, collate all the financial data, process direct banking credits, settle invoices.

Audit

Undertake inspections of all areas of work to make sure staff follow procedures and that our controls and systems continue to be adequate and suitable to manage the risks facing the Society.

Compliance

Ensure that all areas of the Society's activities, for example opening new accounts or interviewing mortgage applicants, meet the stringent demands placed on the Society and staff for meeting all the legal and regulatory requirements.

Customer Services

Process data on Savers Accounts including all transactions made by our Agents, monitor and protect accounts if we lose touch with customers.

Development

Plan and co-ordinate the design and implementation of our range of product and services, monitor sales performance.

I.T. Systems

Ensure that all our daily I.T. networks are running smoothly to enable all staff to provide services to internal and external customers.

Marketing

Co-ordinate all the promotional and community activities and advertising we undertake to promote the Society, its products and services. Writes the Members Newsletters and all our leaflets, brochures and guides. Looks after our web site.

Mortgage Administration

Monitor our mortgage accounts and customer data; look after all the Title Deeds for the mortgaged properties and make sure they are covered for insurance.

Mortgage Lending

Process mortgage applications, monitor their progress towards completion when we send out the money for house purchase and improvements. They co-ordinate all application enquiries and valuations and liaise with Solicitors and Legal Advisers throughout the process.

Personnel and Premises

Look after all staff and their Health & Safety from overseeing the recruitment process, issuing contracts, managing all related data, to interviewing leavers and retirees. The Premises section co-ordinates the contractual repair and maintenance of the Society's premises to keep them in good working order.

Training and Development

Co-ordinate and produce our Annual Training Plan which helps to ensure all staff are kept up to speed with their skills and knowledge, learning new procedures and developing in advanced areas such as mentoring.

Branch Offices

The job roles range from front line Customer Advisers (look after our customer transactions and their product needs), through Mortgage Advisers (complete mortgage interviews) and Consultants (match products to customer needs) to Branch Supervisors and Office Managers (run the offices and supervise the teams), to Area Development Managers (bring in new and repeat business).